Shipping & Returns


A full refund or exchange on items returned within thirty (30) days of purchase with price tags attached and have NOT been worn or altered. Clearance merchandise cannot be returned or exchanged.

Returns or exchanges can be made through or at our Finan McDonald at the Lake retail store in Coeur d'Alene, Idaho.

Any applicable shipping charges are non-refundable. 



To process a return or exchange through create and account with original purchase. You can access your order history and request a refund or exchange. We can provide you with UPS return shipping label. Finan McDonald at the Lake is not responsible for any packages damaged or lost during shipment. Please not that a $10 shipping charge with be deducted from your refund.

We can't guarantee that the item you want will still be in stock by the time your exchange request is received. To help you get the new item faster, create a new order at or give us a call at (208) 765-4349 for immediate help. Send the original item(s) back for a refund. You will be charged for both items until the original is returned to us in sellable condition. If the item you are requesting for exchange is not longer available, we will let you know immediately.